Length: 56 Min
Contributed by:
Clinton Capuzzi (CTO and Co-Founder, meldCX) & Mike Demarco (VP of Sales, meldCX) & Kathy Crumley (Global Solutions Manager, Kiosks, Intel) | Added:
May 14, 2026
Most kiosk deployments today are built on a reactive model. When something breaks, alerts are triggered, tickets are created, and teams step in to resolve the issue. It works, until deployments begin to scale.
That’s when the cracks start to appear.
Costs rise, complexity increases, and systems that depend on constant human intervention begin to show their limits. As fleets grow, so do truck rolls, onsite visits, and the hidden costs of keeping everything running. What once felt... Read more