Businesses are built on the experiences they provide and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we've enabled organizations around the globe to win—by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration—in the cloud, on premise, or a hybrid of both. To grow your business, we're committed to innovation, partnership, and a relentless focus on what's next. We're the technology company you trust to help you deliver Experiences that Matter.
Every business is different. But right now, every business is stepping—if not leaping—into digital communications. That means navigating the big changes that come with Cloud, AI, Mobility, CX. No matter where you're heading, our team of experts specialize in making sure you have what you need to get the most positive business outcomes from your investments. And we are always focused on safeguarding the performance and availability of your communications. For right-now projects and future planning, we've got you covered from design to deployment to ongoing support and management.
AI to Better Engage your Digitally® Connected Customer (customer fact sheet)
Artificial Intelligence (AI) is the next significant technology development since the computer era and the emergence of the smartphone.
Give Your Contact Center an Advantage with AI (infographic)
Find out how you can use Artificial Intelligence (AI) to improve your contact center performance, productivity and personalization.
How AI Drives Results in the Contact Center (webinar recording)
There's a lot of buzz around Artificial Intelligence. Is it impacting Customer Experience and Customer Relationships today, or is it years into the future?
Harnessing the power of artificial intelligence to drive positive change in the contact center and beyond.